The National Park Foundation used mobile messaging to create a direct, personal connection emphasizing storytelling, interactive quizzes, and personalized outreach.
Due to the unprecedented global pandemic, not only did Stonewater have the challenge of improving their customer experience, but they had to do it while navigating a move to remote working for their service center team.
FanUp is the leading fan engagement platform, delivering valuable offers to fans in exchange for engagement with specific brands.
A leading pizza chain with restaurants across the United States, Canada and United Arab Emirates launched a viral SMS campaign with Waterfall. The result: 160,000 total opt-ins and a direct line to local customers.
See how Tai Calon improved customer satisfaction by addressing financial pressures, resource constraints, and rising expectations through strategic insights and prompt actions.
Prior to partnering with Rant & Rave, Reed in Partnership’s feedback collection consisted of bi-annually distributed surveys to customers, in hopes of evaluating NPS score.
See how real-time feedback helped Lowell increase their Trustpilot score
On their mission to become truly customer-centric, UK Power Networks utilized Rant & Rave to capture a greater quantity and quality of insight.
AFSCME Local 1624 achieved their most significant mobilization in the union’s history to defend worker’s rights.
SEIU’s success in growing their membership and mobilizing their members and workers to take political action, powered by mCommons, reminds us of the power of mobile messaging and the potential it has to inspire real change.
