FanUp Pivots Its Text-to-Win Contests to Engage Fans at Home
FanUp is the leading fan engagement platform, delivering valuable offers to fans in exchange for engagement with specific brands.
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Pizza Chain’s SMS Campaign Earns 100,000 Opt-ins in 12 hours
See how Tai Calon improved customer satisfaction by addressing financial pressures, resource constraints, and rising expectations through strategic insights and prompt actions.
Tai Calon Community Housing Achieves 90% Customer Satisfaction with Rant & RaveReed in Partnership Halves Formal Complaints
See how Tai Calon improved customer satisfaction by addressing financial pressures, resource constraints, and rising expectations through strategic insights and prompt actions.
Reed in Partnership Halves Formal Complaints
Prior to partnering with Rant & Rave, Reed in Partnership’s feedback collection consisted of bi-annually distributed surveys to customers, in hopes of evaluating NPS score.
Lowell Transforms Customer Experience with Instant Feedback Loops
AFSCME Local 1624 achieved their most significant mobilization in the union’s history to defend worker’s rights.
UK Power Networks Improves CX Scores by 36% With Real-Time Feedback
AFSCME Local 1624 achieved their most significant mobilization in the union’s history to defend worker’s rights.
Four Steps to Creating a Seamless Customer Journey for Utilities
A seamless customer experience is no longer a nice-to-have, it’s compulsory, regardless of the channel. Whether you’re ordering coffee to your front door or purchasing the latest release of trainers from your phone on your commute, the less friction the better.
The CX Daredevil’s Ultimate Guide to Customer Engagement
It’s time to be bold and shake up your CX.
You need to listen, adapt and take action for your customers. If you don’t, you just might end up falling from the tight rope.
5 Proven Tactics to Improve Customer Engagement with SMS
SMS messaging reaches your intended audience without needing to fight through the clutter of their email inbox and without getting lost amongst thousands of app notifications.
How to Utilize SMS to Exceed Your Nonprofit Fundraising Goals
In recent years, overall online fundraising for nonprofit organizations experienced small, but notable, decreases. As a nonprofit leader, how can you break through the noise and challenge the status quo, increasing your donations as this year comes to a close? One key answer: a strategic text messaging program.
