The Mobile Commons Platform
Mobile Commons platform is a self-service, out-of-the-box solution for managing mobile and text messaging campaigns. Mobile Commons’ web-based dashboard makes it easy to get started with text messaging, while our feature list scales to meet the needs of the most sophisticated mobile marketers. Our secure servers process millions of 2-way text messaging conversations and phone calls. Our customizable backend database integrates with the most popular 3rd-party CRM & email providers and can be easily extended with our API.
Text MessagingEngage your entire list and have one-on-one text message conversations to achieve optimal results.
- Personalize your messages based on any type of user data
- Build your mobile list with multi-channel opt-ins
- View and filter incoming text messages in an SMS inbox
Scheduling & TargetingReach the right person at exactly the right moment.
- Segment your list to send targeted messages
- Send customized messages based on a unique date for each user
- Schedule your message now or in the future, automatically adjusting for time zones
Alerts & RemindersHelp people remember what they shouldn’t forget with personalized text messages.
- Reduce missed appointments with text message reminders
- Help patients stay healthy with medication adherence reminders
- Schedule automated text message alerts based on user preferences
Live SMS ChatRespond to your users instantly and answer questions via SMS.
- Respond to users in real-time or at your convenience
- Let multiple agents respond to incoming messages with our call center inspired ticketing system
- Quickly reply to FAQs with pre-written responses
Mobile CRMManage all your mobile communications from one place and keep track of every user and every action.
- View detailed profiles for every mobile user
- Keep track of every text message, click, and call
- Sync data from Mobile Commons to your email provider or eCRM
Phone CallsRun highly effective advocacy call campaigns and measure the results in real-time.
- Connect constituents with their state or federal legislators
- Give supporters key talking points before connecting them
- Track incoming calls in real-time and measure the impact
Reports & AnalyticsAnalyze your campaign performance at all levels and track every action.
- Track every text, call, and click; identify patterns from usage reports
- View interactive graphs to see your campaign performance over time
- Export data from the Mobile Commons platform any time as CSV, XML, or HTML
Surveys, Polls & QuizzesRun surveys and quizzes to gather information and save results right to users' profiles.
- Text multiple choice questions and view real-time results of user responses
- Automatically save responses to users' profiles into unlimited custom fields
- Segment users based on their responses for targeted engagement
Information LookupHelp people find the information they need with a simple text message.
- Text a zip code to find local resources, such as a store locator, the closest bus, or where to vote
- Inform people about current issues with an educational text message campaign
- Upload a database of information to create an accessible on-the-go resource
FundraisingMake it simple for donors to support your cause, no matter where they are.
- Make it easy for supporters to give directly to your organization with text-to-give
- Remind donors to contribute to your campaign with targeted text messages
- Trigger larger online donations through your CRM with SMS Quick Donate
Open APIEasily extend our platform with our API.
- Easy to use REST API
- Send text messages, trigger calls, access reporting, and more
- Sync your mobile data with an existing customer database
Security & PrivacyComprehensive policies, procedures, and technical controls ensure the security and privacy of your information.
- Industry standard security and encryption technologies are used to prevent sensitive data from being observed during transmission across networks.
- PII and PHI such as phone numbers are de-identified for HIPAA compliance
- Trusted by governments and healthcare organizations around the world