Top 5 Mobile Articles to Read This Week

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facebook messenger

1. Upland Software Expands Mobile Messaging Capabilities with Facebook Messenger

Our press release that we joined Twilio’s Partner Program, and that our Platinum Success Plan Customers will be able to experience an early release of the Facebook Messenger functionality later this year.

2. How Amazon’s Connect Could Impact Twilio, Zendesk, RingCentral

Amazon Connect is a self-service contact center solution that aims to get call center up and running quickly, regardless of the center’s size. Amazon is leveraging Twilio’s platform (along with other communication platform vendors) to deliver its contact center telephony services, which should expand Twilio’s relationship with Amazon further.

3. USDA Farm Service Agency offers text alerts

Farmers and ranchers in Florida now can receive notifications from their county office through text messages on their cell phones, including text messages regarding important program deadlines, reporting requirements, outreach events and updates.

4. Facebook officially launches “Town Hall” for contacting government reps, adds local election reminders

This allows the social network’s users to easily locate, follow and contact their local, state and federal government representatives. The feature makes it simpler for users to know who represents them in government, and reach out through whichever means the politician lists on their Facebook page. When you launch it, you would be presented with a list of reps at the local, state and federal level, and you could click to visit their Facebook page or send them a message, call them, or email.

5. Text Messaging Boosts Patient Engagement, Improves Outcomes

study conducted by researchers from the Perelman School of Medicine at the University of Pennsylvania found text messaging systems can also benefit hospital systems and boost patient recovery times.

 

 

 

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