Automated, multi-channel messaging
Send the Right Message on the Right Channel, Every Time.
Waterfall orchestrates multi-channel messaging, simply and reliably to keep customers, teams, and vendors informed and in sync.


Streamline operations with smarter automated messaging
Automated, cross-channel messaging paired with smart segmentation keeps your operations responsive, efficient, and customer-focused.
- No missed updates, and no guesswork. Automated alerts keep customers in the loop and teams on track.
- Get notified before inventory runs low to reduce stockouts, limit disruptions, and protect revenue.
- Real-time feedback makes you agile, accelerating decisions and improving workflows.

Power your marketing with data-driven conversations
Reach your audience on their preferred channel with messaging that captures feedback, collects data, and drives results at scale.
- Two-way messaging helps marketers build brand trust and capture actionable insights for better targeting.
- Direct real-time feedback lets you optimize campaigns on the fly and maximize ROI.
- Segment and deliver messages at scale so that the right message reaches the right person.
98%
98% of text messages are opened and read by recipients (Forbes)
10X
Mobile coupons get 10 times the redemption rate of traditional coupons
(Business Insider)
328%
Sending 3 or more follow-up texts increases customer conversions as much as 328% (Leads360)
eBook
7 Reasons to Include SMS in Your Communication Strategy
Decades on, SMS remains one of the most effective ways to reach audiences. Discover why it still deserves a place in your communication strategy.
Read the GuideWhat our customers say
“The support we had from Mobile Commons was amazing. They helped us build our keyword campaign and stood by us the entire day to ensure its launch was successful.”
Digital Marketing & Lifecycle Manager
National Pizza Chain
Built for scale: 100,000 new subscribers in 12 hours

Free pizza campaign drives list growth with Waterfall
A leading pizza chain with restaurants across the United States, Canada and United Arab Emirates launched a viral SMS campaign with Waterfall. The result: 160,000 total opt-ins and a direct line to local customers.
Read their success storyConnect, listen, and grow
Pair Mobile Commons’ Waterfall and Rant & Rave to engage with customers at every touchpoint.
Gather actionable insights from feedback and build trust with every message, across every channels.
Rant & Rave
Real-time feedback for service-driven sectors, enabling fast operational insights. Trusted by utilities, finance, housing, and public service teams.
Learn More