Integrating Text Messaging with Fundraising Drives Donations
We spent a lot of time at the end of 2008 working with one of our clients, the Humane Society of the United States, and our friends at the Watershed Company to come up with a nice mobile test for end of year fundraising. We wanted to give mobile subscribers an option to donate over the phone via an inbound call center after they received a text message promoting the call.
It didn’t quite work out the way we planned; we received no donations over the phone.
It did, however, produce a very interesting result–people who got the text message gave online with an increased response rate of 77%!
We suppressed a third of their list to see if the text had any effect on online giving, and it turned out to have a huge impact.
Download the Full Case Study (pdf)
We are excited about all the different ways people are pushing mobile fundraising and we hope that this integrated approach becomes another arrow in the mobile fundraising quiver.


